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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Rohrbach

April 19, 2024

5  out of  5 rating by Mark Rohrbach
"Emailed Amanda about getting a renewal insurance card for my commercial truck policy that I needed to complete for my truck’s renewal registration today. Within 5 minutes she responded to my email with updated renewal card!!! Awesome service!!! I worked with her last week on getting the cracked windshield replaced on my truck. The service level and help I got from her then was exceptional!!! I love working with her, her level of customer service is second to none!"
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April 18, 2024

5  out of  5 rating by KelleyW27
"Thank You to your office for always providing outstanding service & support- especially to Amanda, who is always so helpful and friendly!"
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Precious Payton

March 28, 2024

5  out of  5 rating by Precious Payton
"Kevin is the bomb! He assisted me with switching onto my own coverage from my parents policy and adding my husband onto my new policy as well. The process took about 3 weeks (a little more than I expected) but he stayed in contact with me and provided updates throughout the process. He was very knowledgeable and his customer service was superb!!"


March 1, 2024

5  out of  5 rating by DARCI EBERHARDT-BURWELL
"This location has the most polite and informative staff I have had the pleasure of communicating with. If this isn’t your location it should be!! Thanks to everyone!!!"
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angela geiger

February 21, 2024

5  out of  5 rating by angela geiger
"Deanna has been so helpful with everything definitely the best customer care here!"
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Aija Jones

February 19, 2024

5  out of  5 rating by Aija Jones
"Matt was the best. I called for a quote, it was the easiest quoting process I’ve ever been through and I’ve been driving for years. I wanted to switch from progressive and Matt gave me a quote for $100 less. He was fast and efficient, I couldn’t have asked for better service. Thanks Matt!!!"
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Erik Wolfenson

February 16, 2024

5  out of  5 rating by Erik Wolfenson
"Amanda was great on the phone with us today. She was friendly and helped us get our coverage updated and helped us save some money too! Thank you so much for your help today!"
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Damian Loris

February 8, 2024

5  out of  5 rating by Damian Loris
"Glad I called! Kevin was able to save me money on my home and commercial auto, as well as increase my coverage on auto at a lower price as welll !"
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David Boland

February 7, 2024

5  out of  5 rating by David Boland
"This company has done quite well with myself, I have been quoted as saying when you insurance company calls you twice to inform you that you getting at least a 40 dollar a month reduction of insurance,THAT'S COVERING YOU LIKE A GOOD NEIGHBOR, STATE FARM,HAHA,my friend Amanda who works here is awesome, always kind and friendly ❤️, I intend on meeting her personally one day to say thank you 😊"
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denise ackley

December 15, 2023

5  out of  5 rating by denise ackley
"I was talking to Kevin and he was very helpful to get me the insurance I needed and at a good price. I would recommend my friends and family to State Farm or even Kevin."
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Robert Keller

December 14, 2023

5  out of  5 rating by Robert Keller
"Simple and pleasant experience with this company."
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PreludeGuy 93

November 8, 2023

5  out of  5 rating by PreludeGuy 93
"Very helpful setting up my insurance policy’s and bundling things I only needed."
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Tonya St. Clair

October 25, 2023

5  out of  5 rating by Tonya St. Clair
"I have been with State Farm since I was a new driver. I started with Matt's office when I moved to Quakertown in 2017. I've been very happy with their service. Amanda has been my go to at the office. She is so patient and reliable with the best advice as i try and decide my family's best coverage."
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andrea kert

October 18, 2023

5  out of  5 rating by andrea kert
"Amanda Brooks is very knowledgeable very quick to help you and knows what she’s talking about. Keep up the good work Amanda and I hope you get a pay raise."
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Dale Travis

September 26, 2023

5  out of  5 rating by Dale Travis
"This is a 5 star rating for Deanna. She was the only one who responded to my car theft and worked with me to get the proper claim $$ figure for my car. For State Farm in general there were a few mistakes made concerning correct estimates and payment. I'd give that part of the branch office 3 stars. I now have received correct payment for the repairs. Thanks Deanna !!"
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Max Rosa

September 20, 2023

5  out of  5 rating by Max Rosa
"Was helped by Amanda. She was incredibly helpful in explaining the process and guiding me through the whole ordeal of buying insurance. These people are great and made everything quick, simple and painless."
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Becky Snyder

September 18, 2023

5  out of  5 rating by Becky Snyder
"Wow, went above and beyond helping me set up insurance on a vehicle. Very professional and extremely courteous. Was able to set a better date for auto payments which worried me but was no problem.. Thank you for having him on your team."
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John Marsella

August 30, 2023

5  out of  5 rating by John Marsella
"I shared a correspondence with a representative by the name of Kevin this past week. Over the course of a phone call, Kevin went over the details of the policy and broke down the details and offered me some different options to go with. He seemed very knowledgeable, but most importantly very personable. I was left feeling helped and heard after the call. I should be expecting my new policy forms this week and am happy to have made the switch!"
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January 12, 2023

5  out of  5 rating by MICHAEL F
"This office is more than just people selling insurance. Everyone in this office cares and treats you with respect and dignity.They go above and beyond to satisfy all your insurance needs. A special shout out to Charlie for taking the time to help me easily understand different coverages that fit my needs!"
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Timothy Kelly

December 15, 2022

5  out of  5 rating by Timothy Kelly
"The best!!! Amanda was a Rock Star! Attentive, intelligent and handled my last minute request and follow up needs within minutes. Excellent from start to finish. Great team, I will use them forever 💪"
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Teresa Seiders

November 30, 2022

5  out of  5 rating by Teresa Seiders
"Super great office!! Almost always a real live person to answer and a quick return call response. Kudos to AMANDA..this girl goes above and beyond the call of duty!! Professional, courteous, knowledgeable and makes it happen. Should be more like her!!"
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Jarret Yohe

November 27, 2022

5  out of  5 rating by Jarret Yohe
"5 stars - very attentive. Staff knew their stuff. Charlie got it done with ease. Definitely recommend"
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Kat Carbone

November 20, 2022

5  out of  5 rating by Kat Carbone
"My experience with the Matt Balke State Farm far surpassed and exceeded any expectations one can have for help protecting assets. That’s the difference though, I worked with a select few of Matt’s team who demonstrated nothing but a desire to do whatever they possibly could to best look out for myself and my family by getting to know the inns and outs of who we were as a couple and what was important to us. As a newlywed looking to cover my new home, new valuable rings, and combine my husbands and I’s cars- they put themselves in my shoes and helped find the best coverage I have been able to find! They also educated me on many things I was not knowledgeable on, and I also ended up getting life insurance for us as well. This team of people we professionals who truly desired to help make a difference in our lives, and I will continue to work with and recommend to anyone in need! Thanks Matt Balke State Farm and team for you amazing help and caring touch. You really gave my husband and I a true sense of security, savings and understanding!!!!"
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Taylor clifford

November 9, 2022

5  out of  5 rating by Taylor clifford
"I had a wonderful experience with Matt’s office. Everyone in the office gives top notch service. Extremely thorough and patient in explaining all my coverages and options available to me. Highly recommend this office to everyone I speak to. Thanks for the great experience."
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November 2, 2022

5  out of  5 rating by G M
"Five stars - very, very professional! In fact, the BEST Insurance for my apartment (Renter's) and my car (Auto) I've ever had! Amazing and highly recommended! Geoff Mackey"